[it+]sm
Your strategic partner in IT infrastructure management and operations
People • Processes • Systems
If your business can’t afford to stop, here’s why you should implement IT processes following the ITIL methodology.
Fewer Failures, More Efficiency, and Proven Savings
Operational cost reductions between 20% and 40% within 2 to 3 years after adopting ITIL, according to studies conducted by the BCS (British Computer Society).
🔗 Source: https://www.bcs.org/articles-opinion-and-research/implementing-itil-and-service-management/
Up to 92% reduction in critical incidents after two years of implementation, as demonstrated in the Capital One case.
🔗 Source: https://www.scribd.com/document/103376423/ITIL-ROI-Case-Studies
86% reduction in operational failures after applying ITIL best practices in companies in the financial and telecommunications sectors, according to a consolidated analysis by Avasant.
🔗 Source https://avasant.com/report/reaping-benefits-from-itil/
40% decrease in technical support (Service Desk) costs following the adoption of ITIL-based service models and automated tools, according to a study by the Ontario Ministry of Justice, Canada.
🔗 Source: https://avasant.com/report/reaping-benefits-from-itil/


-92%
-40%
Technical Support Costs
Critical Incidents
IT Projects
Whatever the complexity of your needs, our team is ready to meet your infrastructure demands, from design to operation.
Contact
📱 WhatsApp: +351 935 218 030
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